Shipping policy
Thank you for shopping with Farouk Footwear. We are committed to delivering your order as quickly and safely as possible. Below are the terms and conditions that constitute our Shipping Policy.
1. Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipment Cost |
| Standard Domestic | 3–7 Business Days | Calculated at Checkout |
| Expedited Domestic | 1–3 Business Days | Calculated at Checkout |
| International Shipping | 7–21 Business Days | Calculated at Checkout |
Note: Delivery delays can occasionally occur due to carrier issues or seasonal peaks.
3. International Shipping
We are proud to offer worldwide shipping.
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Customs, Duties, and Taxes: Farouk Footwear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Potential Delays: International shipments may be subject to delays at customs, which are outside of our control.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Damages
Farouk Footwear is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Information
If you have any questions regarding your shipment, please reach out to us:
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Phone: 954-974-0070
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Email: natashafarouk1@outlook.com
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Physical Address: 3741 NW 114th Ave, Coral Springs, FL 33065, United States